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FAQ

What types of yarn do you offer?

The Dizzy Knitter offers a wide variety of yarns to suit all your knitting needs. Our selection includes yarns made from natural fibers such as wool, cotton, linen, silk, alpaca and cashmere. We also offer a range of yarn weights, from lace weight fo

How do I choose the right yarn for my project?

Choosing the right yarn for your knitting project is an important step in ensuring that your finished item turns out the way you want it to. Here are some factors to consider when selecting yarn for your project:. The Dizzy Knitter offers many "kits.

Do you offer tutorials?

We don't have video tutorials for every kit, but we do offer knit-a-longs every month!. The KALs are recorded and uploaded to our YouTube Channel, so we are building a library of support for some of the designs we offer.

What is your return and exchange policy for yarn and other products?

At The Dizzy Knitter, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a return and exchange policy for yarn and other products. Please note the following conditions for returns

Do you offer any discounts or promotions?

At The Dizzy Knitter, we value our customers and want to reward them for their loyalty. That's why we offer discounts and bonus promotions on our yarn and other products. Here are some ways you can save on your next purchase:. Thank you for choosing

Can I purchase your products in-store or only online?

At The Dizzy Knitter, We offer online shopping only! We want to make it easy for everyone to shop beautiful yarn and knitting supplies no matter where you live in the US!. You can shop our full selection of products on our website. Thank you for choo

How long does shipping take and how much does it cost?

At The Dizzy Knitter, we want to get your order to you as quickly and affordably as possible. That's why we offer standard USPS shipping. Here's what you need to know about shipping times and costs:. Please note that shipping times may vary depending

Do you ship internationally?

We currently ship to the United States only.

How does my order get sent?

We package each order with care in a sturdy box (for the kits) or eco-friendly mailer (for yarn orders only). Keep your eyes open when you get the package - sometimes we slip in a little surprise!

When will my order be sent?

We will dispatch your order within 24 hours of placing it. Rest assured you will be in that hygge mood soon!

How do I track my order?

You will be sent a tracking code with your confirmation of payment. If you can’t locate it or still have questions, please contact us through our contact page.

What methods of payment do you accept?

We accept all credit cards, PayPal, ShopPay and Afterpay.

Do you have a subscription kit offer?

Not at this time, however we are putting together a line up of amazing kits as we speak and if you are subscribed to our email list you will be the first to know!

Are there any charitable causes you believe in?

Yes! We think that cute babies in red hats couldn't be a sweeter cause! In 2014 the American Heart Foundation launched a "Little Hats, Big Hearts" campaign in which newborn babies wear cozy red hats to spread the word about the two most common birth

How can I stay in the loop?

Join our mailing list! We'll keep you up-to-date on sales and promotions, new products and any great things going on in our knitting world. Just visit the bottom of any page to sign-up. Don't forget to follow us on social media, and join our private

I’ve got questions about your products. Can you point me to the answers?

If you still have questions, please don’t hesitate to contact us through our contact page.

If I need to make a return, what’s your policy?

If you’re unhappy with your order or have received defective merchandise, please contact us through our contact page! Most items can be returned or exchanged in unused pristine condition within 30 days. For a more in-depth look, please visit our Retu

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